Privacy Policy
Your privacy matters to us. This policy explains what information Ecom Creatorz collects, how we use it, who we share it with and the choices you have.
Overview
This Privacy Policy applies to ecomcreatorz.com (the "Site") and to the services Ecom Creatorz ("we," "us," "our") provides. By using the Site or our services, you agree to the practices described here.
Ecom Creatorz is an independent business and is not affiliated with Amazon, Walmart, Shopify, eBay, Etsy, TikTok or YouTube. This policy covers only how we handle your information. When you use a platform such as Amazon, Shopify or YouTube, that platform's own privacy policy applies to the data it collects. See our Disclaimer for details.
Information we collect
Information you give us
- Contact details such as your name, email address and phone number, which you submit through our forms, by phone, by email or in chat.
- Details about your goals, budget and the platforms you're interested in.
- Billing information when you purchase services. Card payments are handled by our payment processors; we do not store full card numbers on our servers.
- Business information you share so we can deliver services, such as store details, product data and access to your platform accounts.
- Records of the consents you give us on our forms, such as agreeing to receive text messages or calls, including the date and time.
Information collected automatically
- Your IP address and approximate location derived from it.
- Browser and device type, pages you view, referring and exit pages, and the date and time of your visit.
- Information collected through cookies and similar technologies (see "Cookies and advertising" below).
Information from third parties
We may receive information from advertising and analytics partners, and from publicly available business sources.
How we use your information
- To respond to your inquiries and schedule consultations.
- To provide, manage and improve our services.
- To process payments and send invoices and service updates.
- To send text messages and make phone calls you have consented to, and to send marketing emails where permitted. You can opt out at any time.
- To understand how visitors use the Site and to improve it.
- To show you relevant ads on other websites (retargeting).
- To protect the Site, prevent fraud and comply with legal obligations.
Access to your platform accounts
To deliver our services, you may give us access to accounts such as Amazon Seller Central, Walmart Seller Center, Shopify, eBay, Etsy, TikTok Shop or YouTube Studio.
- We use this access only to perform the services you have agreed to.
- Where a platform offers user permissions or collaborator access, we ask you to use those features instead of sharing your password.
- You can remove our access at any time through the platform's settings.
- We do not sell, rent or use your store, customer or channel data for any purpose other than serving you.
Text messages (SMS)
If you check the consent box on one of our website forms, you agree to receive SMS text messages from Ecom Creatorz at the phone number you provided. These may include replies to your inquiry, appointment reminders, service updates and marketing offers about our services.
- Message frequency varies. Message and data rates may apply.
- Reply STOP at any time to opt out, or HELP for help. You can also contact us at info@ecomcreatorz.com or +1 (917) 341-6981.
- Consent to receive text messages is not a condition of any purchase.
- Mobile carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Full program details are in the SMS terms of our Terms & Conditions.
Phone calls
If you check the consent box on one of our website forms, you also agree that Ecom Creatorz may call you at the phone number you provided about your inquiry and our services, including marketing calls that may be made using automated technology or prerecorded messages. Consent is not a condition of any purchase.
You can withdraw your consent at any time by telling us during a call, emailing info@ecomcreatorz.com or calling +1 (917) 341-6981. We will add your number to our internal do-not-call list.
Data security
We use reasonable administrative, technical and physical safeguards to protect your information, including encrypted connections on our Site. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Data retention
We keep personal information for as long as we need it to provide our services, keep business records, resolve disputes and meet legal, tax and accounting requirements. When we no longer need it, we delete or anonymize it.
Your rights and choices
- Email: use the unsubscribe link in any marketing email.
- Text messages: reply STOP.
- Phone calls: ask us to stop calling, and we'll add your number to our do-not-call list.
- Cookies: adjust your browser settings or use the opt-out links above.
- Access, correction and deletion: you can ask us for a copy of the personal information we hold about you, or ask us to correct or delete it.
Depending on where you live (for example, California and certain other US states), you may have additional rights under local privacy laws. To make a request, email info@ecomcreatorz.com. We will verify your identity before responding, and we will not discriminate against you for exercising your rights.
Children's privacy
Our Site and services are intended for adults and businesses. We do not knowingly collect personal information from children under 13. If you believe a child has given us personal information, contact us and we will delete it.
International visitors
We are based in the United States, and your information will be processed in the United States, where data protection laws may differ from those in your country.
Changes to this policy
We may update this Privacy Policy from time to time. When we do, we will change the "last updated" date at the top of this page. Significant changes will be highlighted on the Site.
Contact us
If you have questions about this page, contact us:
- Email: info@ecomcreatorz.com
- Phone: +1 (917) 341-6981
- Mail: Ecom Creatorz, 1979 Marcus Ave, Suite 201, New Hyde Park, NY
Talk to a Real Person
Questions about this page or our services? Reach out and we'll get back to you within one business day.